Privacy Policy

1. Introduction

pkr101 ("we", "us", "our") operates the website at pkr101.cam (the "Site"). We are an English-language online gaming information and guide platform targeting users in Pakistan and international markets. This Privacy Policy sets out how pkr101 collects, uses, stores, shares and protects personal data obtained through your use of the Site.

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we process personal data as described herein, you should discontinue use of the Site immediately. Where applicable, this Policy should be read in conjunction with our Terms & Conditions and our Responsible Gambling Policy.

2. Definitions

The following terms are used throughout this Privacy Policy with the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person — including name, email address, IP address, device identifiers and usage behaviour — that is processed by pkr101 in connection with the Site.
• "Processing" means any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, pkr101.
• "Data Processor" means a third party that processes personal data on behalf of the Data Controller under a contractual arrangement.
• "Data Subject" means the natural person whose personal data is being processed — in this context, you as a user of the Site.
• "Cookies" means small text files placed on your device by the Site to facilitate functionality, analytics and user experience improvements.
• "Consent" means freely given, specific, informed and unambiguous agreement by you to the processing of your personal data for a stated purpose.
• "Legitimate Interests" means a legal basis for processing where the Data Controller has a genuine and proportionate business reason for processing that is not overridden by the rights of the Data Subject.

3. Data Controller

The Data Controller responsible for personal data processed through this Site is pkr101, operating the website at pkr101.cam. For all data protection enquiries, requests and complaints, you may contact us at the email address specified in Section 15 (Contact Us) of this Policy.

pkr101 does not operate a casino or sportsbook and does not process financial transactions. Where our informational content references third-party gaming operators, those operators are independent Data Controllers for any personal data you submit directly to them. pkr101 has no visibility into or responsibility for the data processing practices of third-party operators.

4. Data We Collect

pkr101 collects the minimum amount of personal data necessary to provide and improve the Site. The categories of data we may collect are set out below:

4.1 Data You Provide Directly

• Account registration data — where applicable: full name, email address, date of birth, chosen username and password (stored in hashed form only).
• Support correspondence — the content of any messages, enquiries or feedback you send to our support team at [email protected].
• Voluntary survey responses — opinions, preferences or feedback submitted through any optional survey or feedback mechanism on the Site.

4.2 Data Collected Automatically

• Technical data — IP address, browser type and version, operating system, device type, screen resolution and referring URL.
• Usage data — pages visited, time spent on each page, click-through behaviour, search queries entered on the Site and navigation paths.
• Cookie and tracking data — session identifiers, analytics identifiers and preference settings stored via cookies or similar technologies. See Section 7 for full details.

4.3 Data We Do Not Collect

pkr101 does not collect, process or store the following categories of data:

• Payment card numbers, bank account details, IBAN/SWIFT codes or any financial transaction data.
• Government-issued identity documents such as CNIC numbers or passport details (unless submitted voluntarily via support email, in which case we will handle such data with the highest security standards and delete it once the support query is resolved).
• Biometric data, health data or any special-category sensitive data as defined under applicable data protection law.
• Personal data from users who we know or reasonably suspect to be under 18 years of age.

5. Legal Basis for Processing

pkr101 processes personal data only where a valid legal basis exists. The legal bases we rely upon are:

• Consent — where you have given clear, freely given and informed consent to a specific processing activity (e.g., subscribing to optional communications or accepting non-essential cookies). You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Contract — where processing is necessary to perform our obligations under the Terms & Conditions you have accepted, or to take pre-contractual steps at your request (e.g., account registration).
• Legitimate Interests — where processing is necessary for our legitimate business interests, provided those interests are not overridden by your fundamental rights. Examples include site security monitoring, fraud prevention and internal analytics for site improvement.
• Legal Obligation — where processing is required to comply with a legal obligation to which pkr101 is subject under applicable law.

6. How We Use Your Data

pkr101 uses personal data collected through the Site for the following purposes:

• Service provision — to operate, maintain and deliver the features of the Site to you, including account management, content personalisation and support responses.
• Communication — to respond to your enquiries, send service-related notifications and, where you have opted in, to send updates regarding new content or features on the Site.
• Security and fraud prevention — to detect, investigate and prevent fraudulent activity, unauthorised access, abuse of the Site and violations of our Terms & Conditions.
• Analytics and improvement — to analyse aggregated usage patterns, identify popular content, optimise page performance and improve the overall user experience for all visitors, including users from Karachi, Lahore, Islamabad and across Pakistan.
• Legal compliance — to comply with applicable laws, regulations and lawful requests from competent authorities.
• Age verification support — to assist in ensuring that users accessing gaming-related content are of the required minimum age (18+, or higher where applicable under the operator's licensing jurisdiction).

7. Cookies & Tracking Technologies

pkr101 uses cookies and similar technologies to enable core site functionality, remember your preferences and gather aggregated analytics data. Cookies are small text files placed on your device when you visit the Site.

7.1 Types of Cookies We Use

7.2 Managing Cookie Preferences

You can manage or disable non-essential cookies through your browser settings at any time. Most modern browsers allow you to block third-party cookies or delete existing cookies from the browser's privacy or settings menu. Please note that disabling certain cookies may affect the functionality of some features of the Site.

pkr101 does not use cross-site tracking cookies for behavioural advertising or sell cookie-derived data to advertising networks.

8. Data Sharing & Disclosure

pkr101 does not sell, rent or trade personal data to any third party. We may share personal data only in the following limited circumstances:

• Service providers and data processors — trusted third-party service providers who assist in operating the Site (e.g., web hosting, analytics platforms, email delivery services) under strict contractual data processing agreements that prohibit any secondary use of your data.
• Legal obligations — where we are required by applicable law, court order or lawful request from a competent authority to disclose personal data. We will notify you of such requests where permitted by law.
• Protection of rights — where disclosure is necessary to protect the rights, property or safety of pkr101, its users or third parties, or to prevent fraud or other harmful conduct.
• Business transfer — in the event of a merger, acquisition or sale of substantially all of our assets, personal data may be transferred as part of that transaction. We will notify users in advance of such a transfer and of any material changes to this Privacy Policy that may result.

Payment providers are not data-sharing partners of pkr101. References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah within this Site are informational references only. pkr101 does not transmit any user data to these payment providers, and none of these providers has access to pkr101 user data.

9. International Data Transfers

pkr101 operates globally and may process or store personal data on servers located outside of Pakistan. Where personal data is transferred to a country that does not provide an equivalent level of data protection, we implement appropriate safeguards — such as contractual clauses modelled on internationally recognised standard contractual protections — to ensure your data is handled with the same standard of care described in this Policy.

By using the Site, you acknowledge that your personal data may be transferred to and processed in countries outside Pakistan. If you have concerns about cross-border data transfers, please contact us at [email protected] before using the Site.

10. Data Retention

pkr101 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods are set out in the data table in Section 4. General retention principles are as follows:

• Account data is retained for the duration of the active account and for a limited period thereafter to allow for dispute resolution and legal compliance purposes.
• Support correspondence is retained for 36 months from the date of the last interaction, after which it is securely deleted.
• Anonymised and aggregated analytics data may be retained indefinitely, as it can no longer be attributed to any individual user.
• Data collected for legal compliance purposes is retained for the period required by the applicable legal obligation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

11. Your Rights as a Data Subject

pkr101 recognises and respects the data rights of all users. Depending on your jurisdiction and the legal basis on which your data is processed, you may have some or all of the following rights:

To exercise any of the rights above, please contact us at [email protected] (plain text — this address is not a clickable link). We will respond to all verifiable rights requests within a reasonable timeframe and in accordance with applicable law. We may request proof of identity before actioning certain requests to protect user security.

12. Minors & Age Restrictions

The Site is strictly intended for adults aged 18 years and above, or the higher minimum age required by the relevant operator's licensing jurisdiction. pkr101 does not knowingly collect personal data from individuals under the age of 18.

If we become aware that personal data has been collected from a user who is under 18, we will take prompt steps to delete that data and restrict the user's access to the Site. If you are a parent or guardian and believe that your child may have submitted personal data to pkr101, please contact us immediately at [email protected] so we can investigate and take appropriate action.

13. Data Security

pkr101 implements technically and organisationally appropriate security measures to protect personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. These measures include:

• Industry-standard TLS/SSL encryption for all data transmitted between your device and our servers.
• Password hashing using strong cryptographic algorithms — we never store passwords in plain text.
• Access controls limiting internal access to personal data to those with a legitimate operational need.
• Regular security reviews and vulnerability assessments of our platform infrastructure.
• Prompt incident response procedures for any identified data breaches, including user notification where required by applicable law.

While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of data transmitted over the internet. You are responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect unauthorised access.

14. Amendments to This Policy

pkr101 reserves the right to update or amend this Privacy Policy at any time. The "Last Updated" date at the top of this page will reflect the date of the most recent revision. Where amendments are material — such as changes to the categories of data collected, new purposes for processing, or changes to your rights — we will make reasonable efforts to notify users prominently before those changes take effect.

Your continued use of the Site following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. We encourage you to review this page periodically to stay informed of how your personal data is being handled.

15. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way pkr101 processes your personal data, please contact our privacy team. Support is available in English and Urdu. Response times may vary depending on query volume.

pkr101 is an information platform and our privacy team handles data-related enquiries only. We are not in a position to provide legal advice on data protection matters. For independent legal guidance, please consult a qualified legal professional.